Organisational Change Management Essay Example | Topics and Well Written Essays - 3000 words - 11

Organisational Change Management - Essay Example In this regard, the council, through a consultant has been advised to use Appreciative Inquiry 5D to overcome the problem facing the organization and to allow them offer better services to the council. The use of AI 5D involves identifying the strengths rather than weaknesses to bring change in the organization, this paper then discusses the use of AI 5D in bring the necessary change in the council (Englund, Graham, and Paul 2006, p.35). Definition The main concern of the change process in the council is necessitated by the higher levels of absenteeism by the employees who abscond their duties most of the time, they do not show up to take care of their duties and this has led to the emergence of some of the problems associated with absenteeism. The department that was worst hit in this case was that of the elderly care in the council, the care managers then became concerned about the situation as it aggravated the condition of elderly in the council that needed the support of the emp loyees. With the absenteeism rate spiralling, there are a number of issues that became apparent for action to be taken so that change could be brought. One of the salient problems that became out of control was the decline in the quality of the services that was being offered by the council, due to the widespread absenteeism, the quality of the services that was being provided by the council experienced significant drop owing to the fact that there were few employees who showed up. This made it possible for the work to be strenuous to the few individuals who turned up and the demands of the department could not be fully achieved hence decline in the quality of the services (Tennant 2012, p.47). The absenteeism factor also created another problem in the council’s department where the employees who turned up for their duties were subjected to more duties than prescribed so that they could cover for the duties that were to be done by the other workers who decided to be absent. B ecause of these, it became strenuous and stressful to the few workers who maintained reporting for their duties, they worked more than necessary and it was envisaged that if the trend continues, there would be possibility of breakdown and burnout that will definitely impair the performance of the employees who showed up for their duties every day. This consequence too made it prudent for the organization to find a solution to the challenge that was facing the organization as it was bedevilling the performance in more than one way (Reed 2007, p.53). The colleagues that were absent for work had to be covered for by those who turned up, this explains why there was more duties for those who showed up resulting into stressful work (Kluwer 2008, p.58). Lastly, absenteeism also had serious economic consequences for the council, ordinarily employees should be paid for the services that they offer to the organization that employs them, if these services are not offered, then there should be no payments given to the employees. If this happens, there will be obvious losses incurred by the organization, in this respect, the employees that had been out of their duties in the organization were causing serious economic pinch to the organizati